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Before you send your request for information, make sure that these are not already available on the site. If you are interested in a quote do not send an email, which would not be answered, but uses only the first few pages of simple online process. Express your appreciation on our services. Remember to specify your name, details of the trip (date, line, ship, cabin number / chair) and provide a detailed description of the lost. Before proceeding, please read the specific information in Questions and Answers (top) To cancel a ticket purchased online, remember to use the email address that is used in the process of buying and always quote your order number and the ticket number. Before proceeding, please read the specific information in the confirmation email you received with the tickets and the question and answer section of the site. If you want to book a group of more than nine persons, with or without bus in tow. You will receive a quotation based on the discounted rates. If you want to communicate with the Call Center. If what you want to tell us or ask us not fall into any of the preceding items.

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In accordance with Article 13 of Regulation (EU) 679/2016 (General Data Protection Regulation), we inform you that sending an e-mail or using any of the other means of communication proposed on this site will result in the processing of your personal data, as appropriate change and differentiate the content and reason of your message. The data controller is Compagnia Italiana di Navigazione S.p.A., which processes them only for the purpose of processing and responding to your request in the best possible way. According to Article 6 (1) (b), the legal basis of the processing in question is the execution of pre-contractual measures taken at the request of the person concerned. Your information will only be stored for the required period of time, but not longer than twenty-four months from receipt of your request (unless otherwise required by law). The provision of your personal information is voluntary, but if you do not provide sufficient information, we will not be able to fully or partially comply with your request. If you choose to provide us with your information, we hereby inform you that it will be processed by the personnel authorized by the Data Controller. Under no circumstances will your information be disclosed, but we will inform you that it can be shared with third parties who provide certain services on behalf of the data controller to ensure the proper implementation of those purposes. Current legislation gives the interested party many rights, including the right to ask the data controller to access the data and to request the correction or deletion of the same or the restriction of the data processing that concerns them or to oppose the processing. He also has the right to transfer data and the right to file a complaint with the data protection supervisory authority. To exercise these rights, you may write an e-mail to privacy@tirrenia.it or send a registered letter to the Data Controller. The data controller is Compagnia Italiana di Navigazione S.p.A., via Larga 26, 20122-Milano, Italy. Our company has appointed a Data Protection Officer (RPD), who can be reached at the following e-mail address: dpo@tirrenia.it

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