Covid-19 updates

Our reservation centre for Tirrenia works hard to ensure that your numerous requests are answered quickly.

We are aware of the problems that this unprecedented situation brings with it. This is why Tirrenia has decided to accommodate passengers who prefer to change their travel plans:

• the amendment fees in case of ticket changes will temporarily be waived;
• in case of cancellation of the trip, a voucher will be issued for the full value of the ticket, applicable for bookings and departures up to 31.12.2021.

Updated on 03/05/2020

The Italian Ministry of Infrastructure and Transport, in agreement with the Itailan Ministry of Health, has ordered the closure of passenger transit to and from Sardinia until 2 June 2020.

Who can reach Sardinia?
The Autonomous Region of Sardinia, by virtue of the Italian Government Decree, has required that all passengers wishing to reach Sardinia must apply for a permit to the Region of Sardinia at least 48 hours before departure by completing the relevant application form online.
Only the ticket counters in the port can issue the ticket, after verifying the correctness of the documents submitted.

The Italian Ministry of Infrastructure and Transport, in agreement with the Italian Ministry of Health, has ordered the closure of passenger transit to and from Sicily until 2 June 2020.

Who can reach Sicily?
Entry into Sicily is possible only for the reasons provided for by Decree No. 207 of 17-05-2020 and Ordinance No. 21 of 17-05-2020.

Our priority is to ensure the health and safety of passengers and crews on board our ships.

For this reason, we are in constant contact with the relevant authorities and health departments to implement the best strategies to combat the spread of COVID-19.

Below are the preventive measures taken on our ships:

• All ventilation/air conditioning systems on the ships have been set up in such a way that the air present in the spaces is continuously renewed at 100% compared to normal operation.
• All extraction systems have been set up to discharge 100% of the air directly into the external environment.
• On board, disinfectant dispensers for hand cleaning are available in the crew areas and in the public areas available to passengers.
• The crew, equipped with masks and gloves, will attempt to maintain a safe distance of at least one meter between passengers.
• In all public areas and cabins, disinfection will be carried out precisely and punctually using specific and approved products. Disinfection cleaning is carried out with particular attention in the kitchens and bathrooms, as well as on tables, handles and handrails.
• The self-service restaurant is also open as a bar, although the minimum distance is of course respected. All other sales points and the children's play area are closed.
• A doctor is on board on all ships of the fleet.

This is in accordance with the Italian Prime Minister's decree of 12 April 2020 and we will of course implement any future changes in this regard without delay.