• Agencies Area
  • EN
    • Italiano
    • Français
    • Deutsch
  • search
  • telefono
    info@tirrenia.de
Tirrenia
  • Book now
    • Ferry Sardinia
    • Genoa - Porto Torres
    • Civitavecchia - Olbia
    • Ferry Sicily
    • Naples - Palermo
    • Ferry Tunisia
    • Contact
    • Offers Ferry
    • Promotion Mother's Day
    • 20% Discount Voucher
    • Best Offer
    • Best Offer Moto
    • Offers for Residents
    • Offers for Campers, Caravans and Trailers
    • Group Offers
    immagine menu
  • Prepare
    • Info
    • Preparing Documents
    • Check in and boarding
    • Vehicles
    • Pregnant Women
    • Reduced mobility
    • Animals on board
    • Special luggage
    • Roaming on the ship
    • Ports
    • Ships
    • Fleet's video
    • Discover
    • Agreements and Benefits
    immagine menu
  • On Board
    • Children
    • Recreation
    • Welcome
    • Family on board
    • Eat
    • Cabins and seating
    • INTERNET AND WIFI
    • Safety on board
    immagine menu
Home / Assistance

Assistance

FAQ
Modify or cancel reservation
Complaints
  • facebook
  • twitter
  • instagram
  • Assistance
    info@tirrenia.de
  • SUBSCRIBE TO THE NEWSLETTER

    I have read the Privacy information

The Company
  • History
  • Fleet
  • Compliance
  • News
Customer service
  • Newsletter
  • Transfer your voucher
  • Modify cancel
    reservation
  • Complaints
  • Contribution EU ETS
Privacy & Cookie Policy
Consumer info
  • Transport conditions
  • Service charter
  • Maximum rates and
    service contract
  • Insurance Policy
  • safety and certifications
  • Passenger rights
    and assistance
Payments
Freight transport

** The discount is applied to the fare (passenger fare) of the second adult passenger per ticket, excluding taxes, EU ETS, fees and charges. To receive the discount, at least one child (4 to 11 years old) or a second paying adult must also be booked. The offer is valid for bookings from 08.05.2025 to 11.05.2025 for departures with Tirrenia to Sicily until 31.12.2025, Genoa-Porto Torres-Genoa and Civitavecchia-Olbia-Civitavecchia from 01.06.2025 to 30.09.2025. The offer is subject to restrictions and is only valid for selected departures with limited availability.

* Until 31.07.2025, when you purchase a TIRRENIA ticket, for departures until 30.09.2025, you will receive a voucher in euros equal to 20% of the amount paid (net of taxes, insurance, meals and fees), to be discounted on a subsequent ticket for all Moby lines (except Santa-Teresa-Bonifacio-Santa Teresa and Ajaccio-Porto Torres-Ajaccio) and Tirrenia Naples-Palermo-Naples, until 30.09.2025, Genoa-Porto Torres-Genoa and Civitavecchia-Olbia-Civitavecchia from 01.06.2025 to 30.09.2025. Applies to selected departures with limited availability.

Accessiway
Tirrenia
Compagnia Italiana di Navigazione S.p.A. (Società con unico socio)

Sede legale: Milano via Larga 26 – CAP 20122 Cap. Soc. € 5.000.000,00 interamente versato.
Cod. Fisc. e P. Iva 06784021211 – REA: MI - 2081676. Società soggetta a direzione e coordinamento di Onorato Armatori S.r.l.

DC All DC characters and elements © & ™ DC Comics. (s25)
WB LOONEY TUNES and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s25)

SUBSCRIBE TO THE NEWSLETTER

PRIVACY POLICY

In accordance with Article 13 of Regulation (EU) 2016/679 (hereinafter also referred to as "GDPR" or the "Regulation"), we inform you that your personal data voluntarily provided by you (hereafter also "Data") is subject to the Compagnia Italiana di Navigazione SpA (C.I.N.) as Data Controller (hereafter referred to as "Responsible Person") in order to carry out marketing activities for you with your explicit consent, to submit advantageous offers to you and / or to send you satisfaction surveys for our services. The legal basis of the processing concerned is your explicit consent in accordance with Article 6 paragraph 1 letter a) GDPR.

Please note that at any time you have the opportunity to withdraw your consent to this activity by clicking on the link in each email message or by contacting the person in charge directly. Providing data for marketing activities or giving your explicit consent is voluntary and optional. Your data retention dates for marketing activities will be retained for as long as there is an interest in that purpose or until they revoke any consent that may have been given. Your data may be shared with service providers to whom our company applies for the proper fulfillment of marketing purposes; your data will be processed by authorized personnel in accordance with Article 29 of the GDPR. The service providers to whom we entrust the processing of your data have previously been formalized by the person responsible in accordance with Art. 28 GDPR. You have the right to obtain from the Data Controller access to your personal data in the foreseen cases, to require their rectification or deletion or the restriction of the processing of such data or to oppose the processing and you have the right to data portability (Article 15 et seq. of the Regulation). You can exercise these rights by sending an e-mail to privacy@tirrenia.it 
We remind you that you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your data violates the GDPR (Article 77 of the Regulation) or to appeal to the competent courts (Article 79 of the Regulation ). Finally, we inform you that our company has appointed a Data Protection Officer, who can be reached at the following e-mail address: dpo@tirrenia.it